The command can take quite some time to finish depending on the size of the backup disk, network conditions, etc. Press Enter and allow the command time to run.Type in “ chkdsk.exe /F B:” (without quotes, where B is the drive letter of your backup disk you can find this by looking for your disk in This PC/My Computer).Right-click on the Start menu and choose Command Prompt (Admin) from the menu.To attempt to resolve any disk or permission problems, follow these steps: Luckily, the fix for both issues is the same so we don’t need to identify which issue your disk may be experiencing to proceed. You can get problems with permissions if another user has tried to force-entry to your backup disk, after you’ve connected it to another PC, or when ongoing backups are interrupted.ĭisk corruption can happen when you connect the backup disk to another PC, disconnect it while a backup is in progress, or if it’s getting old. The disk and file system problems that affect File History can be divided in to these two main categories: If you keep experiencing this issue after going through the below steps, then skip to the last two paragraphs for a more permanent solution.Īssuming your backup disk is indeed connected and you can access it through This Computer, then the disk may be corrupt or Windows could otherwise consider it to be in a faulty state.
The below troubleshooting steps assumes your backing up to a disk or partition. This issue only affects backups to disks and partitions, but not network shares. If you’ve checked that the disk is in fact connected and that you an open it from the list in This PC (formerly My Computer) in the Windows File Explorer, then what the error means is that there’s an undefined problem with the disk or file system. You may still get this error message even if your backup disk is connected and even if it has remained connected for days or weeks. The error says the drive has been “disconnected”, but it could also mean that either the disk or the file system is corrupt.
The error will pop up every hour, or more often if you’ve configured more frequent backup runs, when Windows attempts to run the scheduled backup process. This may trigger the same toast notification to reappear again and again. If you follow the prompt and click on the toast notification, you will instruct Windows Backup to try to back up again. Reconnect it and then tap or click to keep saving copies of your files.” Your File History drive was disconnected for too long. The full toast notification message reads: Here is how to resolve issues with Windows Backup resulting in hourly prompts to reconnect the file history drive.Īs with many error messages in Windows, this one can be quite misleading. Windows Backup in Windows 10, intermittently known as File History, can get a bit grumpy if you abruptly disconnect your backup drive or interrupt backups.
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